Jim Casey

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Good morning Paul;  I wanted to take the opportunity to thank you and your staff for my recent order. The BR 475 bar rail arrived on the date proposed and in excellent condition. Your packaging was the best I have experienced leaving no opportunity for damage in transit. The quality workmanship on the bar rails is outstanding. On a customer satisfaction index of one to ten you certainly deserve a ten. Thank you for your courtesy and professionalism, it is a pleasure doing business with you.

Jim CaseyCheyenne, WY
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Very nice bar rail. I ordered an 8’10” and a 7′. When I got them 4 days later the 7′ one was a beautiful tiger maple piece. Unfortunately the longer one was just normal maple which is what I had ordered. I emailed to let them know that bar rail wasn’t going to work for me and they asked for some pictures and agreed. A few days later I had my replacement which was a great match. I wasn’t in a rush so it didn’t cause me any problems. They took care of the issue promptly and without hesitation. Excellent customer service.

Leo G. – LRG WoodCrafting – Windsor Locks, Connectitcut

02/25/2022

BR550 Maple Chicago Bar Rail Molding

Paul,

Wanted to say we were EXTREMELY impressed with the quality and packaging of the rails.  They were perfect in every way. Enclosed are pictures of the final product and will look to use your company in the future when we expand.

Scott J. Cleveland Draft House

Garner, North Carolina

07/13/2020

 

BR475 Maple Bar Rail Molding