I received my order for a 12′ oak bar rail that was cut in half and when I unpacked it, I noticed the ends were not biscuit cut as listed. I sent an email with my concern and Paul called me on a Saturday. I had not unwrapped the ends completely, they go the extra mile in their packaging and shipping and place small cut ends on the ends to protect them during shipping and yes, the two ends were cut for a biscuit joint with a biscuit included. Great quality product, quick shipping and super customer service. If you are building a bar, you need to order your parts from Hardwoods Incorporated – you won’t be disappointed!!
It’s been well over a year since we last communicated, but I did say then that I would send you a photo of my bar. I transformed my front living room into O’Sherin’s Irish Pub.
Thanks for producing such a fine product, perfectly shaped. I sweated the measurements and the cutting but it came out beautifully. Appreciate very much your help.