I received the order and it was perfect!

Posted on:   | 

I had placed an order for a bar rail consisting of an 8′ piece and a 4′ piece. The 4′ piece should have been a 6′ piece (my error). I caught the error the next day when I received a confirmation email regarding my order. I called and spoke to a gentleman by the name of Paul and explained my dilemma. He immediately corrected the error and assured me that my order would be correct when it arrived. I received the order and it was perfect! I wish all business provide the customer service that your company has provided. Thank you again for everything.

John C.

04/10/17

John C.Northfield, MA
Posted in: Bar Building, Bar Parts, Bar Rails

Comments are closed.

I really enjoyed the experience. Once I decided on the species and lengths the process was quick and satisfying.

My order arrived within a week and was in perfect condition. Your packaging was perfect and I was able to use the protective ends to setup my bar top base. The installation video were very helpful. After installing and finish it looks beautiful – everyone that has had a chance to see the bar is astonished how well it looks, your bar rail is Icing on the Cake.

Thank you for the excellent service.

Edward J. – Janesville, Wisconsin

10/28/2020

BR475 Walnut Chicago Bar Rail Molding.

A great product! Ordered cherry 475 Bar Rail, when I received the shipment it was in perfect condition. What I really liked about it, each piece of the bar rail had a slight crown which was perfect when clamping on the sub bar top in the middle the ends fit tightly and it was easy to get a great fitting joint. If that was designed like that, good job. Thanks for putting out a quality product.Ron S 2Ron S. – Brush, Colorado

02/18/19

Thanks for putting out a quality product!